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How do I cancel an order?

Change of Plans? Here’s How to Cancel Your Order

Cancellation Timeframe:

If you’ve changed your mind or need to modify your order, you can cancel it within a certain timeframe from placing the order. Please note that once the order has entered the processing stage, cancellation may not be possible.

Steps to Cancel Your Order:

  1. Log In to Your Account: Start by logging in to your account on SmartyDeals.

  2. Go to Order History: Navigate to your “Order History” section, usually found within your account dashboard.

  3. Locate the Order: Find the order you wish to cancel.

  4. Initiate Cancellation: Look for an option to “Cancel” or “Request Cancellation” and follow the prompts.

Contacting Support for Assistance:

If you encounter any issues or if the cancellation option is not available in your account, please contact our support team immediately.

Cancellation Confirmation:

Once the cancellation is successful, you’ll receive a confirmation email. If you don’t receive confirmation or have any concerns, please reach out to our support team for verification.

Refund Process:

If your order is successfully canceled within the eligible timeframe, a refund will be processed. Please allow a reasonable amount of time for the refund to reflect in your account, depending on your payment method.

Need Further Assistance?

If you have questions about the cancellation process or need assistance, our customer support team is here to help. Contact us with any inquiries, and we’ll guide you through the process.

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