Ending Your Relationship with SmartyDeals.co.uk
How Can I Close My Account?
Closing your account is a significant step. If you’ve decided to proceed, follow these guidelines:
Contact Support: Initiate the account closure process by reaching out to our support team. You can contact us here.
Subject Line: Use the subject line “Account Closure Request” for faster processing.
Provide Information: In your message, include the email address associated with your account and any relevant details to verify ownership.
Reason for Closure: Optionally, share the reason for closing your account. Your feedback is valuable to us.
What Happens After I Request Account Closure?
Verification: Our support team will review your request and may ask for additional information to verify your identity and ownership of the account.
Confirmation: Once verified, we will confirm your account closure request and provide an estimated timeline for completion.
Account Closure: Your account will be closed, and access will be restricted. Any active subscriptions, outstanding orders, or unresolved issues will be addressed before closure.
What about Pending Orders or Subscriptions?
Order Completion: If you have pending orders, we will ensure they are processed or canceled per your preference before closing your account.
Subscription Status: For subscription services, we will guide you on the necessary steps to manage or cancel existing subscriptions.
Data and Privacy Considerations:
Data Removal: Personal data associated with your account will be handled in accordance with our Privacy Policy.
Data Retention: Certain data may be retained for legal or accounting purposes, as outlined in our privacy policy.
Need Assistance or Changed Your Mind?
If you have second thoughts about closing your account or need further assistance, please contact our support team. We’re here to help and address any concerns you may have.